1. Acceptance of These Terms
These Terms of Service constitute a legally binding agreement between you and Lucky Bug Pet Products Inc., doing business as Lucky Bug Pet. By accessing or using this website, by contacting us about our services, or by engaging us to provide services, you agree to be bound by these terms. If you are entering into these terms on behalf of an organization, you represent that you have the authority to bind that organization.
Please read these terms carefully before using our website or our services. If you do not agree with any part of these terms, you must not use our website or our services. We reserve the right to update these terms from time to time, and your continued use of the website or services after any update constitutes acceptance of the revised terms.
These terms incorporate by reference any additional terms, statements of work, proposals, or other written agreements that we execute with you in connection with specific services. In the event of a conflict between these terms and an executed written agreement, the executed agreement will control with respect to the subject matter of that agreement.
2. Description of Services
Lucky Bug Pet provides computer systems design and related services, including systems integration, custom software development, cloud architecture, data and analytics solutions, cybersecurity and compliance support, and managed operations. The specific scope, deliverables, timeline, and fees for any engagement are set out in the applicable proposal, statement of work, or written agreement between you and us.
We may modify, enhance, or discontinue any aspect of our services at any time. We will use reasonable efforts to provide notice of material changes that affect an ongoing engagement. The content of this website is provided for general information purposes only and does not constitute professional advice, an offer, or a guarantee of any particular result.
Unless expressly stated in a written agreement, nothing in these terms creates an obligation on our part to provide any particular service, and we may decline to provide services to any person or organization at our discretion, subject to applicable law.
3. Eligibility
Our website and our services are intended for individuals who are at least eighteen years of age and who are capable of entering into legally binding agreements. By using this website or requesting our services, you represent and warrant that you meet these eligibility requirements.
If you are using this website or requesting services on behalf of a business or other organization, you represent and warrant that you are authorized to act on behalf of that organization and to bind it to these terms. You are responsible for ensuring that all persons who access the website through your systems comply with these terms.
We may, in our discretion, refuse service to any person or organization, or restrict access to the website, where we determine that such action is necessary to protect our interests, our systems, or the rights of others.
4. Account Responsibilities
Certain features of our services may require you to provide information or to create an account or user profile. You agree to provide accurate, current, and complete information and to keep that information updated. You are responsible for maintaining the confidentiality of any credentials associated with your use of our services.
You are responsible for all activity that occurs through your account or using your credentials, whether or not that activity was authorized by you. You agree to notify us promptly of any unauthorized use of your account or any other breach of security of which you become aware.
We may suspend or terminate your access to any account or feature if we reasonably believe that your account has been compromised or that it is being used in a manner that violates these terms or applicable law.
5. Acceptable Use
You agree to use our website and our services only for lawful purposes and in a manner consistent with these terms. You must not use the website or services in any way that could damage, disable, overburden, or impair our systems, or that could interfere with the use and enjoyment of the website or services by any other party.
You must not attempt to gain unauthorized access to any portion of our website, our systems, or the systems of any third party. You must not introduce any malicious software, and you must not attempt to probe, scan, or test the vulnerability of our systems without our prior written authorization.
You must not use the website or services to transmit any material that is unlawful, defamatory, obscene, infringing, or otherwise objectionable. You must not misrepresent your identity or affiliation, and you must not use the website to send unsolicited communications in violation of applicable law.
You are also responsible for ensuring that any software, data, or materials you supply to us in the course of an engagement do not violate the rights of any third party and do not contain any content that is unlawful or harmful. We may refuse to process or host material that we reasonably believe violates this requirement, and we will notify you before taking such action where practicable.
We reserve the right to investigate any suspected violation of these terms and to involve law enforcement authorities where we deem it appropriate.
6. Intellectual Property
All content on this website, including text, graphics, logos, images, design elements, and software, is the property of Lucky Bug Pet Products Inc. or its licensors and is protected by intellectual property laws. You may view and use the website content for your personal, non commercial use, but you may not reproduce, distribute, modify, or create derivative works from any content without our prior written consent.
The Lucky Bug Pet name, our logo, and our other trademarks and service marks are the property of Lucky Bug Pet Products Inc. Nothing in these terms grants you any right or license to use our trademarks for any purpose without our prior written permission.
With respect to custom deliverables produced for you under a written agreement, the ownership of intellectual property rights in those deliverables will be governed by the terms of that agreement. In the absence of a written agreement providing otherwise, all intellectual property rights in our proprietary methods, tools, and pre-existing materials remain with us.
7. User Content
Where you submit information or content to us through the website, such as through our contact form, you grant us a non exclusive, worldwide, royalty free license to use that content for the purpose of responding to you and providing our services. You represent that you have the right to submit the content and that it does not infringe the rights of any third party.
You are solely responsible for the accuracy, legality, and appropriateness of any content you submit. We do not claim ownership of your content, and we do not monitor all content submitted to us. We may, however, remove or refuse to accept any content that we believe violates these terms or applicable law.
We are not responsible for any loss or damage resulting from the content you or others submit to us, and we do not endorse any opinions expressed in content submitted by users.
By submitting content through the website, you consent to our storing that content for the purpose of responding to you and providing our services, and you acknowledge that any content submitted through the contact form may be transmitted over the internet and is subject to the protections described in our Privacy Policy.
8. Fees and Payment
The fees for our services are set out in the applicable proposal, statement of work, or written agreement. Unless otherwise agreed, fees are payable in the currency and within the time period specified in that agreement. You are responsible for all fees, taxes, and other charges associated with the services you purchase.
We may invoice you for services on a periodic basis or upon the completion of milestones, as set out in the applicable agreement. Unless otherwise stated, invoices are due upon receipt, and late payments may accrue interest at the rate permitted by applicable law or as set out in the agreement.
If you believe that any invoice is incorrect, you must notify us in writing within the period specified in the agreement, or within a reasonable time, so that we can investigate and, where appropriate, issue a correction. Failure to dispute an invoice in a timely manner does not waive any rights that are not waivable under applicable law.
9. Confidentiality
In the course of providing our services, we may receive information about your business, systems, and operations that is confidential. We agree to hold such confidential information in confidence and to use it only for the purpose of providing our services, unless we are required to disclose it by law or you provide your consent.
Confidential information does not include information that is or becomes publicly available through no fault of ours, information that we already possessed before receiving it from you, information that we independently developed, or information that we lawfully received from a third party without restriction.
You agree to treat as confidential any proprietary information, methodologies, or pricing that we disclose to you in the course of our relationship, and to use such information only for the purpose of evaluating or receiving our services.
10. Disclaimer of Warranties
Our website and our services are provided on an as is and as available basis, without warranties of any kind, whether express or implied. To the fullest extent permitted by law, we disclaim all implied warranties, including warranties of merchantability, fitness for a particular purpose, and non infringement.
We do not warrant that the website will be uninterrupted, error free, or free of harmful components, or that any defects will be corrected. We do not warrant that the results obtained from the use of our services will meet your expectations or that any particular business outcome will be achieved.
Any information provided on this website is for general informational purposes only and should not be relied upon as a substitute for professional advice tailored to your circumstances. You are responsible for evaluating the accuracy and usefulness of any information before acting on it.
Because the design and operation of computer systems depends on factors outside our control, including third party software, hardware, network conditions, and your own operational practices, we cannot and do not guarantee that any system will be free of all defects or that any particular outcome will be achieved. Any estimates, timelines, or projections we provide are made in good faith based on the information available to us at the time and are not promises of a specific result.
11. Limitation of Liability
To the fullest extent permitted by applicable law, Lucky Bug Pet Products Inc., its officers, directors, employees, and agents will not be liable for any indirect, incidental, special, consequential, or punitive damages, including lost profits, lost revenue, loss of data, or business interruption, arising out of or related to your use of the website or our services, even if we have been advised of the possibility of such damages.
Our total aggregate liability to you for all claims arising out of or related to these terms, the website, or our services will not exceed the amount paid by you to us for the services in the twelve months preceding the event giving rise to the claim, or one hundred dollars if you have not paid us any fees.
Some jurisdictions do not allow the exclusion or limitation of certain warranties or of liability for certain types of damages. In those jurisdictions, our liability is limited to the maximum extent permitted by law, and the exclusions and limitations in this section apply to the greatest extent enforceable.
12. Indemnification
You agree to indemnify, defend, and hold harmless Lucky Bug Pet Products Inc., its officers, directors, employees, and agents from and against any and all claims, liabilities, damages, losses, costs, and expenses, including reasonable legal fees, arising out of or related to your use of the website or services, your violation of these terms, or your infringement of the rights of any third party.
We reserve the right, at our own expense, to assume the exclusive defense and control of any matter subject to indemnification by you, in which case you agree to cooperate fully with us in the defense of that matter. You may not settle any claim that imposes any obligation or admission on us without our prior written consent.
This indemnification obligation will survive the termination of these terms and the conclusion of any engagement between you and us.
13. Termination
We may suspend or terminate your access to the website or to our services at any time, with or without cause, and with or without notice, to the extent permitted by applicable law. You may stop using the website and our services at any time.
Termination of these terms or of an engagement does not relieve you of any obligation to pay fees incurred before termination. The provisions of these terms that by their nature should survive termination, including the provisions relating to intellectual property, confidentiality, limitation of liability, indemnification, and governing law, will survive.
Upon termination, we may retain information as required by law or as necessary to protect our legitimate interests, in accordance with our Privacy Policy.
14. Governing Law
These terms and any dispute arising out of or related to them will be governed by and construed in accordance with the laws of the Province of Ontario and the federal laws of Canada applicable therein, without regard to conflict of law principles.
You agree to submit to the exclusive jurisdiction of the courts located in the Province of Ontario for the resolution of any dispute arising out of or related to these terms or the services, subject to any right you may have under applicable law to bring a claim in the jurisdiction where you reside.
If any provision of these terms is held to be invalid or unenforceable, that provision will be limited or eliminated to the minimum extent necessary, and the remaining provisions will remain in full force and effect.
15. Changes to These Terms
We may update these Terms of Service from time to time to reflect changes in our practices, in our services, or in applicable law. When we make material changes, we will update the last updated date at the top of this page and will take reasonable steps to bring the changes to your attention.
Your continued use of the website or our services after the revised terms take effect constitutes your acceptance of the revised terms. If you do not agree with the revised terms, you must stop using the website and our services.
For changes that materially affect an ongoing engagement, the terms of any executed written agreement will continue to govern that engagement unless otherwise agreed in writing.
We encourage you to review these terms periodically so that you remain aware of your rights and obligations. The most current version of these terms will always be available on this page, and the date at the top of the page indicates when the terms were last revised.
16. Contact Information
If you have any questions or concerns regarding these Terms of Service, or if you wish to contact us for any reason, please reach out to us using the details below. We welcome your feedback and will make every effort to respond promptly.
Lucky Bug Pet Products Inc.
1208-438 King St W
Toronto, ON M5V 3T9
Canada (CA)
Email: inquiry@luckybugpet.buzz
Phone: +12254513707
You may also contact us through the contact form on our homepage. When you contact us, please include enough detail for us to understand your inquiry and to respond accurately. We aim to acknowledge all inquiries within a reasonable time.